CRM Benefits

Cost

  • Free trail for all customers to try the product before buying.
  • Onetime payment or monthly subscription payment as per customer requirement

Features

  • Comprehensive CRM with all modules & features.
  • Modules configurable as per customer requirement

Deployment Options:

  • Desktop Hosted or Web hosted or Cloud hosted mode.
  • Highest Data security as customer decides on deployment mode

Access Anywhere

  • Complete web based software & can be accessed from anywhere at anytime
  • Supports mobile browsers & can be accessed on the move

Easy to customize

  • Product developed using DACAM Application Builder & is easy for customization
  • Report/ Product customization can be done on customer premise with less efforts

General CRM Benefits

» Efficiency - Focus on top contributing opportunities

» Discipline - Plan calls, meetings, tasks

» Sales Opportunities - Reminder on repeated follow up to increase sales

» Customer satisfaction - Manage customer support centrally

» New revenues - track opportunities, referral with existing customer accounts

» Collection efficiency - Reports on dues & support ticket that could hinder payment

» Sales targets - Sales forecasting helps to set more realistic targets

» Travel efficiency - Area specific leads, opportunities to increase travel efficiency

» Travel claims processing efficiency - Track sales, support visits

Dacam CRM Sales Automation

» Manage Leads & Contacts
» Monthly, Quarterly, Yearly Sales forecasting
» Track sales team activities & progress
» Track opportunities & prioritize as per size
» Plan & prioritize calls & meeting

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Dacam CRM Support Automation

» Track customer complaints centrally
» Plan service support staff as per priority
» Reports on time spent on each activities
» Manage Maintenance contracts
» Service staff event calendar

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Dacam CRM Marketting Management

» Campaign for measuring performance
» Multiple campaigns
» Track response, results, expense
» Report on date, source, user wise campaign
» Consolidated Campaign Performance

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Dacam CRM Data & Security

» Access rights definition
» Access rights for screens, data & reports
» One click lead mass reassignment
» Simplified data view as per designation
» Filters for data as per user preference

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Dacam CRM Reporting & Analytics

» Generate any number of reports
» User Configurable reports
» User, Stage, Source, Date wise reports
» Dashboards for simplified data view
» Quick dashlets for summary view on user

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