Sales Force Automation

With Sales Force Automation module, you can manage leads, contacts & focus on important leads. Also opportunities can be tracked as per the order size & expected close date such that sales person can prioritize his schedule as needed. Sales forecasting is wonderful tool to forecast sales & appropriate targets can be given for the sales team.

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Sales Force Automation
Service Support Automation

Customer service automation helps you to manage customer complaints centrally. All customer complaints can be logged into the system with simple reference number and can be linked to customer account module for reference. Support tickets can be prioritized as per need and will be useful to plan service support staff work schedule.

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Service Support Automation
Marketing Management

Marketing management helps you to acquire leads and measure the cost of acquisition and return on investments. Marketing campaigns can be created for measuring response from a specific time bound marketing activity. Marketing campaign could be email based or paper advertisement or any other source.

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Marketing Management
Data & Security

Complete customer data are available in single screen for any time access. CRM provides comprehensive access rights for screens, data & reports. Access rights definition can be limited to individual users, group users. Also leads can be reassigned to any other sales person if a sales person resigns his job.

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Data & Security
Reporting & Analytics

Reporting is the heart of CRM system & customer can generate any number of reports as per need and requirement. CRM comes with 50+ standard reports on various modules and functions. Reports can be generated in individual modules such as sales, support or can be generated across many modules.

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Reporting & Analytics

Modules

» Leads Management

» Opportunity Management

» Activity Management

» Support Management

» Marketing Campaigns

» Alerts

» Data Security

» Reports

» Dashboard
CRM Benefits

» Free trail for all customers to try the product before buying.

» Onetime payment or monthly subscription payment as per customer requirement.

» Comprehensive CRM with all modules & features.

» Modules configurable as per customer requirement

» Desktop Hosted or Web hosted or Cloud hosted mode.

» Highest Data security as customer decides on deployment mode

» Complete web based software & can be accessed from anywhere at anytime

» Supports mobile browsers & can be accessed on the move

» Report/ Product customization can be done on customer premise with less efforts

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Sales Automation

» Manage Leads & Contacts
» Monthly, Quarterly, Yearly Sales forecasting
» Track sales team activities & progress
» Track opportunities & prioritize as per size
» Plan & prioritize calls & meeting

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Support Automation

» Track customer complaints centrally
» Plan service support staff as per priority
» Reports on time spent on each activities
» Manage Maintenance contracts
» Service staff event calendar

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Marketting Management

» Campaign for measuring performance
» Multiple campaigns
» Track response, results, expense
» Report on date, source, user wise campaign
» Consolidated Campaign Performance

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Data & Security

» Access rights definition
» Access rights for screens, data & reports
» One click lead mass reassignment
» Simplified data view as per designation
» Filters for data as per user preference

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Reporting & Analytics

» Generate any number of reports
» User Configurable reports
» User, Stage, Source, Date wise reports
» Dashboards for simplified data view
» Quick dashlets for summary view on user

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CRM (Customer Relationship Management) - Sales Force Automation

About Us

DACAM Software develops web applications for automating business processes. Our applications are offered as Server Hosted application, Software as Service or Cloud hosted application. Our value proposition is to develop world class software applications in less time, low cost & with highest quality standards. All our products are offered as free trail & customers can use the product, feel the application before choosing the applications.

Expertise

Technologies used in our products include GWT, Java, J2EE, PHP, Ajax, JS, XML, MySQL, Google Application Engine & Android. Our approach is to develop common application builder from which various business applications can be generated. This approach reduces development time, testing time & offers advantages of using the common design patterns across many applications.Our technical team comprise of people with more than decade of experience in developing enterprise applications.

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Sites

Dacam Systems

DACAM Systems focuses on system integration business for HR, Administration & Security departments.
Dacam Soft

DACAM Software is web based enterprise business application development company developing many web applications

Sales Force Automation

Service Support Automation

Marketing Management

Data & Security

Reporting & Analytics

Modules

CRM Benefits

Sales Automation

Support Automation

Marketting Management

Data & Security

Reporting & Analytics

CRM (Customer Relationship Management) - Sales Force Automation

About Us

Sites

About CRM

CRM Resources

Sales

Support

Marketing